Introduction
 

This privacy policy sets out how DNAVISION PTY LTD trading as Dr Dena van den Bergh under www.drdenavandenbergh.com ("we", "us", "our") uses and protects any personal information that you provide us when using our website, products, and services. We are committed to ensuring that your privacy is protected and comply with the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPIA). Please read this privacy policy carefully to understand how we collect, use, and protect your personal information.
 

Information We Collect
 

We may collect and process the following personal information from you:

1. Contact information, such as your name, email address, phone number, and mailing address;
2. Billing information, such as your credit card number and billing address;
3. Demographic information, such as your age, gender, location, and interests;
4. Technical information, such as your IP address, browser type, and device information;
5. Information about your use of our website, products, and services, such as pages visited and links clicked.

How We Use Your Information
 

We use your personal information to:

1. Provide you with our products and services, including customer support;
2. Process your payments and send you invoices and receipts;
3. Communicate with you about our products, services, and promotions;
4. Improve our website, products, and services;
5. Comply with legal and regulatory obligations.

We may also use your personal information for other purposes that are compatible with the original purpose for which we collected it.
 

How We Share Your Information
 

We may share your personal information with third-party service providers that help us provide our products and services, such as Kartra, which we use for marketing and customer relationship management. We require these service providers to protect your personal information and use it only for the purposes for which we disclose it to them.
 

We may also share your personal information with our affiliates, partners, and other third parties for marketing and promotional purposes, but only if you have given us your consent to do so.
 

We will not sell, lease, or rent your personal information to third parties unless we have your explicit consent to do so or are required by law to do so.
 

How We Protect Your Information
 

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption technology to protect your sensitive data, such as credit card numbers, during transmission.
 

We restrict access to your personal information to employees, contractors, and agents who need to know it to provide our products and services. We require these individuals to keep your personal information confidential and to comply with our data protection policies and procedures.
 

Your Rights
 

You have the following rights regarding your personal information:

1. The right to access your personal information;
2. The right to correct your personal information;
3. The right to delete your personal information;
4. The right to restrict the processing of your personal information;
5. The right to object to the processing of your personal information;
6. The right to data portability.

To exercise your rights, please contact us using the information provided at the end of this privacy policy.
 

Retention of Your Information
 

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law. We will delete your personal information when it is no longer necessary for these purposes.
 

Changes to Our Privacy Policy
 

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will post the updated privacy policy on our website and indicate the date of the most recent revision.
 

Contact Us
 

If you have any questions or concerns about this privacy policy, please contact us at [email protected]. We will respond to your request within a reasonable time frame.